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SQM's Call Center Tools

CX ROI Calculator

Find out how much operational savings your call center will gain by using SQM's services which have a proven track record. It takes only 3 minutes to calculate your FCR improvement ROI.

CX ROI Calculator

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Agent Cost Effectiveness Calculator

Use our cost-effectiveness calculator to see your call center team's potential operational savings.

 

Sample Size Calculator

Sample Size Calculator

Determine how many people you need to survey in order to get results that reflect the target population. Margin of error is calculated at the 95% confidence level and a response distribution of 50%.

Random List Generator

Let the random list generator make a quick decision for you by picking a choice from a selection list of items you provide.

Random List Generator