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​Join An Amazing Team

Looking to join a professional team with room to grow and achieve? Then we're looking for you. See the latest career opportunities at SQM Group.

At SQM, our mission is to help call centers improve their customer satisfaction – one agent at a time. Furthermore, SQM Group is a leading North American software company specializing in customer service QA management for call center agents. We specialize in helping call centers be more cost-effective by improving FCR, Csat, and Esat performance through the capture, analysis, reporting, and actioning of customer and employee feedback. Through our mission and strategy, SQM fosters an amazing culture of transformation, friendliness, collaboration, and teamwork with a customer-centric mindset.

We are an equal opportunity employer. It is our policy to provide equal career opportunities to all persons, regardless of race, religion, color, sex, age, national origin, disability, genetic information, or any factor that is a prohibited consideration under applicable law.

Four sqm staff dressed up for Halloween as Alice in Wonderland
Five SQM Staff wearing blue shirts at a conference table
Nader Ghattas speaking at  a conference
Two SQM staff speaking wth each other