Customer Experience Software for Call Centers
Studies Designed to Improve and Provide Great CX
Awards Recognizing the Best in CX and EX Delivery
The Resources You Need at the Touch of a Finger
Improve Customer and Employee Experience - One Individual at a Time
Looking to join a professional team with room to grow and achieve? Then we're looking for you. See the latest openings at SQM Group.
SQM Group is a leading North American customer experience software, research, and performance awarding firm. We specialize in helping contact centers accurately measure and improve customer experience through the capture, analysis, reporting, and actioning of customer and employee feedback. Through our mission and strategy, SQM fosters an amazing culture of transformation, friendliness, collaboration, and teamwork with a customer-centric mindset.
We are an equal opportunity employer. It is our policy to provide equal career opportunities to all persons, regardless of race, religion, color, sex, age, national origin, disability, genetic information or any factor that is a prohibited consideration under applicable law.
Learn more about SQM Group, the mySQM™ FCR Insights platform, and how we can help your company improve your CX delivery.