FCR Improvement Software for Call Centers
Studies Designed to Improve FCR and Provide Great CX
Awards Recognizing Excellence in FCR, CX, and EX Delivery
The Resources You Need to Improve FCR, CX, and EX
Improve FCR, CX, and EX - One Individual at a Time
Are You Wondering Why You Received A Call Or Email From SQM Group?
We are contacting you on behalf of an organization that you do business with to conduct a short customer satisfaction survey about a recent contact channel customer experience that you or someone in your household had.
SQM Group is not a telemarketing organization. We are a market research organization that conducts customer surveys on behalf of major organizations that you do business with.
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