CX

 RESEARCH

SQM’s customer experience research focuses on questions designed to provide clear insights to drive contact channel improvement and benchmarking against industry peers.

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CX

 CONSULTING

SQM’s consulting services provide your organization with contact center best practices tailored to your business and based on employee and customer experience surveys.

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CX

 AWARDING

SQM’s contact center customer experience awards are the most prestigious and sought after North American industry awards.

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