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SQM Group CX Research improving customer and employee experience
RESEARCH
SQM is a leading research specialist firm for measuring, benchmarking, and improving customer and employee experience.
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RESEARCH
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CONTACT CHANNEL
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CONSULTING
SQM’s consulting approach is based on best practices required to improve CX - and draws upon years of client work and research.
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CONSULTING
CX BEST
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MAPPING
IDCA IMPROVEMENT
CYCLE
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AWARDING
SQM’s customer and employee experience and best practices awards are the most prestigious and sought-after industry awards in North America.
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