CX Research
CX

 RESEARCH

SQM is a voice of the customer research specialist firm that accurately measures, benchmarks, and identifies opportunities for improving contact channel customer experience.

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CX Consulting
CX

 CONSULTING

SQM’s consulting services use employee and customer feedback to recommend contact center best practices required to improve customer experience.

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SQM Trophies
CX

 AWARDING

SQM’s contact center customer experience awards are the most prestigious and sought-after industry awards in North America.

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