Awards Archive
Welcome to our prestigious Call Center Customer Service Industry Awards archive, a testament to excellence spanning back to 2006. Delve into the rich history of exceptional service as we proudly present a comprehensive list of past award winners. From the pioneers of the industry to the trendsetters of today, this collection showcases the dedication, innovation, and unwavering commitment to customer satisfaction that define the best in the call center sphere. Join us on a journey through the years, celebrating the outstanding achievements that have shaped the landscape of customer service, and discover the trailblazers who have consistently raised the bar for excellence in the call center industry.
Award Winners
Awards will be presented at our 26th annual awards ceremony, held in Savannah, Georgia, on April 30 & May 1, 2025.
2023 Winners
Awards were presented at our 25th annual awards ceremony, held in Coeur d'Alene, Idaho, on May 22 & 23, 2024.
2022 Winners
Awards were presented at our 24th annual awards ceremony, held in Coeur d’Alene, Idaho, on May 17 & 18, 2023.
2021 Winners
Awards were presented at our 23rd annual awards ceremony held virtually on May 19, 2022.
2020 Winners
Awards were presented at our 22nd annual awards ceremony held virtually on May 20, 2021.
2019 Winners
Awards were presented at our 21st annual awards ceremony held virtually on September 20, 2020.
2018 Winners
Awards were presented at our 20th annual conference, held at Washington's grandest hotel, the Historic Davenport in Spokane, May 7 – 9, 2019.
2017 Winners
Awards were presented at our 19th annual conference, held at the world-class Sparkling Hill Resort in Vernon, British Columbia, May 22nd – 24th, 2018.
2016 Winners
Awards were presented at our 18th annual conference, held in the prestigious Sparkling Hill Resort in Vernon, British Columbia, May 2nd – 4th, 2017.
2015 Winners
Awards were presented at our 17th annual conference, held in Coeur d’Alene, Idaho, May 17th – 19th, 2016.
2014 Winners
Awards were presented at our 16th annual conference, held in Coeur d’Alene, Idaho, June 2 – 4, 2015.
2013 Winners
Awards were be presented at our 15th annual conference, held in Washington, D.C., on April 15th & 16th, 2014.
2012 Winners
Awards were presented at our 14th annual conference, held in Las Vegas, on November 16th, 2012.
2011 Winners
Awards were presented at our 13th annual conference, held in Toronto, on November 17th, 2011.
2010 Winners
Awards were presented at our 12th annual conference, held in Toronto, on November 17th & 18th, 2010.
2009 Winners
Awards were presented at our 11th annual conference, held in Toronto, November 18th & 19th, 2009.
2008 Winners
Awards were presented at our 10th annual conference, held in Toronto, November 18 – 20, 2008.
2007 Winners
Awards were held at our 9th Annual Summit, held in Toronto, November 28 – 30, 2007.
2006 Winners
Awards were held at our 8th Annual Summit, held in Toronto, on November 29 – December 1, 2006.
Interested In Awards?
Find out how you can qualify for these awards and be recognized for your contact center CX success and improvement. Connect with SQM today.