Customer Experience Conference Registration


SQM's Conference and Industry Awards


SQM’s primary purpose is to help organizations improve their customer and employee experience performance - one individual at a time. Attendees will discover ground-breaking CX research and learn best practices to improve their customers and employee experiences. Some key highlights of the event for attendees include attending the executive (by invite only) or management best practice learning tracks, benefiting from networking opportunities, and participating in the CSR appreciation day activities. After three days of learning, networking, and indulging in experiences that will last you a lifetime, we end the conference with a black-tie, gala awards celebration for all to enjoy! Join us for this spectacular event April 28 – 30, 2020 hosted at the Coeur d'Alene Resort in Coeur d'Alene, Idaho.

For groups of 5 or more, please contact Keelan Murtagh at

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