Exhibitors for SQM’s 18th Annual Contact Channel Customer Experience Conference and Industry Awards


This year SQM has assembled a great group of exhibitors who will assist you in improving your CX and FCR. We invite you to visit them on Tuesday and Wednesday when they will have booths in the Fireside Lounge. These great industry contributors were recommended by our client base or are companies who SQM has worked with.

ulysses Ulysses Learning has helped the most prominent organizations in the United States and abroad to improve their customer service, sales and coaching results. They work with the energy, telecom, insurance, manufacturing, hospitality and financial services industries as well as many others.
millennium1 Millennium1 Solutions is a leading Canadian Business Process Outsourcer who is proud to have been recognized with multiple SQM best practice and performance awards in recent years. M1S is a trusted contact centre solutions provider to dozens of North America’s most well-known brands and is one of the fastest growing BPO organizations in Canada.
nuance Nuance will share how they are reinventing the relationship between enterprises & consumers through intelligent customer engagement solutions powered by Artificial Intelligence.
fonolo As the leading provider of cloud-based call-back solutions, Fonolo improves the call center experience by eliminating holdtime and providing sophisticated contact capabilities for online and mobile customers.


Julie Shields, BA
Business Development Manager
Phone: (250) 275-8043
Fax: (250) 260-7821
Meagan Herzig, BBA
Marketing and Sales Coordinator
Phone: (250) 260-3537
Fax: (250) 260-7821