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Improve Customer and Employee Experience - One Individual at a Time
Published March 18, 2020
Like you, we continue to monitor the spread of COVID-19 daily and are taking every precaution to help slow down the transmission of the virus. We feel confident that if every person does their part, we can work through these tough times more quickly and return to enjoying wonderful and dynamic events in public spaces. In the same spirit of confidence, we wish to officially announce we have moved the conference to September 1 – September 3, 2020. The event will still be held at the world class Coeur d’Alene Resort and will include all of the industry insights, networking, awarding and community building that was planned for the original dates.
Here's what you need to know:
If you have any questions, please contact:
Event Planner, SQM Group
Thank you for your continued support of SQM! We look forward to seeing you in September.
Founder & CEO, SQM Group
Published March 11, 2020
The health and well-being of our clients and employees is our highest priority. Given the current global climate surrounding Coronavirus (Covid-19), SQM has made the decision to reschedule the 21st Annual Customer Experience Conference and Industry Awards – formerly booked April 28-30, 2020 – to a date in the early fall.
At SQM Group, our mission is to improve customer and employee experience one individual at a time. We place the focus on the individual because we understand having a personalized approach produces the highest results. In the same fashion, SQM values each of our clients and their employees on an individual basis and deeply cares about each and everyone’s well-being.
We apologize for any inconvenience this may cause you and appreciate your understanding during this time. If you have already registered, your registration fee and learning track seat will automatically be applied to the new dates for the conference. Please contact your airline and hotel provider as soon as possible to make the appropriate adjustments.
Further updates on the event and schedule will be appended to this release.
As well, please feel free to direct any questions to:
We look forward to continuing to provide you with the high-quality conference and awards experience you’ve come to expect from SQM. We appreciate your understanding during this extraordinary time.