What SQM clients are saying about us…
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Laura Costa Chief Operating Officer VSP Vision Care “SQM has helped us to bring the voice of the customer alive within our organization.” |
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Dave Dobrosky Senior Vice President Atlantic Contact Center Scotiabank “The partnership has been a tremendous one, highly recommend them.” |
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David Schlumberger Associate Vice President Customer Relations Contact Center Canadian Tire Financial Services “Thanks to a great partnership with SQM, we get very value added data to help us manage our business.” |
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Sharon Craver Director of Centralized Claims Insurance Corporation of British Columbia “Their results have been amazing, our customer satisfaction has soared.” |
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Joan LaHay Vice President Customer Care Rogers Communications “Really proud to work with them on this unique program.” |
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Nancy Fung Senior Vice President North American Operations Citifinancial Retail Services “I know that on a monthly basis our supervisors and reps are anxiously waiting for the data so they can again take client satisfaction to the next level.” |
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Linda Robison Senior Vice President US Bank “Both the managers and the bankers are very eager to get these surveys on a monthly basis because it gives them input on how they can make an impact on the customers experience with the bank” |
