Website Satisfaction Experience Survey


Thank you for visiting SQM's website. We would like you to participate in a satisfaction survey about your experience in using our website. This satisfaction survey will take you approximately 3 - 5 minutes to complete. We will be using your feedback to improve the experience using our website.

The survey is designed to evaluate your entire experience using our website. Please complete the survey at the end of your visit. The survey will appear when you exit our website.


     


Call Center Awards

SQM Group Client List

Some of the most successful organizations in North America utilize SQM Group’s expertise to benchmark, track, consult, recognize and improve their call center first call resolution performance


1800 O’Canada
211 BC
211 Ontario
407 ETR
Accenture Business Services
Acer America
Advanta
AEA Technology
Aetna
AIR MILES Reward Program
Alberta Blue Cross.
Alberta Treasury Branches
Alberta Utility Commission
Allegra Direct Communications
Allianz Insurance
American Electric Power
Amex Canada Inc.
Ameriprise
Arizona Public Service
Arkansas Blue Cross and Blue Shield
ATCO I-Tek
Aurora Loan Services
Australian Health Management
Aviall
Avon
Bank of Montreal
BC Contact Center Association
BC Ferries
BC Hydro
BCAA
BellAliant
Bell Canada
Bell ExpressVu
Bell Mobility
Bell Sympatico
Best Direct Insurance
Blue Cross and Blue Shield of Alabama
Blue Cross Blue Shield of Arizona
Highmark BlueCross BlueShield Delaware
Florida Blue
Blue Cross and Blue Shield of Hawaii (HMSA)
Blue Cross and Blue Shield of Kansas
Blue Cross and Blue Shield of Kansas City
Blue Cross and Blue Shield of Louisiana
Blue Cross and Blue Shield of Massachusetts
Blue Cross Blue Shield of Michigan
Blue Cross and Blue Shield of Minnesota
Blue Cross & Blue Shield of Mississippi
Blue Cross and Blue Shield of Montana
Blue Cross and Blue Shield of Nebraska
Blue Cross and Blue Shield of North Carolina
BlueCross BlueShield of North Dakota
Blue Cross & Blue Shield of Rhode Island
Blue Cross and Blue Shield of South Carolina
BlueCross and BlueShield of Tennessee, Inc.
Blue Cross and Blue Shield of Vermont
Blue Cross Blue Shield of Wyoming
Blue Cross of Idaho
Blue Cross of Northeastern Pennsylvania
Blue Shield of California
Boise Office Supplies
Brantford Hydro
Bristol Myers
Brother Canada
CAA Canada
Calgary Transit
Cam Industrial
Canada Post
Canadian Medical Association
Canadian Red Cross
Canadian Student Loan Program
Canadian Tire Financial Services (Testimonial)
Canon
Capital BlueCross
Capital One Financial
CareFirst BlueCross BlueShield (MD, DC)
Carolina Power
Case New Holland
CHEP
CIBC Bank
Cinergy
CitiFinancial (Testimonial)
Citistreet
Citizens Bank of Rhode Island
Citizenship and Immigration Canada
Coast Mountain Bus Company
Cogeco
Computershare
Countrywide Home Loans
CP Rail
Crystal Decisions
CUETS
Curian
Davis + Henderson
Dell Services
Delta Community Credit Union
Direct Energy
Discover Financial
Dobson Cellular
Edmonton Transit
Emedco
Enbridge Gas Distribution
Energy West
Enmax
Epcor
Equipsuper
Excellus BlueCross BlueShield
Exelon Corp
Express Scripts
Family Maintenance Enforcement Program (FMEP)
Fas Gas
FedEx
FIDO
First American SMS
First Data
Florida Power
Fortis BC
GMAC Mortgage
Golden Casket Lottery Corporation
Grand & Toy
Healthfirst
Health Care Service Corporation:
    Blue Cross and Blue Shield of Illinois
    Blue Cross and Blue Shield of Oklahoma
    Blue Cross and Blue Shield of New Mexico
    Blue Cross and Blue Shield of Texas

HealthNow New York, Inc.
Highmark:
    Highmark (PA)
    Highmark Blue Cross Blue Shield West Virginia
Horizon Blue Cross and Blue Shield New Jersey, Inc
HSBC
Human Resources Development Canada
ICBC (Testimonial)
ICG Propane
Idaho Power
Identity Theft Assistance Corp
Independence Blue Cross
ING Bank of Canada
ING USA
Inland Cement
Jackson National Life Insurance
Kal Tire
Kohl’s
Laurentian Bank
Liberty Mutual
LifeScan
London Hydro
Mabe
Manitoba Hydro
Manpower
Marriott International, IR Client Services
MBNA
MD Physician Services
Mead Johnson
MedSolutions
Mellon
Molson/Coors
MTS Allstream
National Bank
Nationstar Mortgage
Nationwide Carpet
Nevada Power
Nobel Biocare
Northeast Utilities
OfficeMax
Old Mutual Financial Network
Ontario 211 Services Corporation
OptionsXpress
PacifiCorp
Pacific Blue Cross
Pacific Power
Pegasus
Petro-Canada
Preferred Health
Premera Blue Cross
Presidents Choice Financial Insurance
Prime Therapeutics
Purolator
Quality Technology Services
Quantum
Regence Group:
    Regence BlueShield of Idaho
    Regence BlueShield of Oregon
    Regence Blue Shield
    Regence BlueCross BlueShield of Utah
Region of Halton
Reliable Office Supplies
Reliance Protectron
Rogers Communications Inc (Testimonial)
Royal Bank
Safeway
Sage AccPac Canada
SaskTel
Scotia iTrade
Scotiabank (Testimonial)
Scotiabank International Dominican Republic
Scotiabank International Jamaica
Scotiabank International Mexico
Scotiabank International Peru
Scotiabank International Trinidad and Tobago
ScotiaLife
ScotiaMcleod
Sears
Semperian (GMAC Auto)
SEPTA
Seton
Shaw Direct
Sierra Pacific Power
Sprint
Squirrel Software
St.George Bank
Staples
Star Choice
Sun Life Financial
Sun Media
Suncorp
TD Bank, America’s Most Convenient Bank
TD Canada Trust
Telstra
Telus
Telus Sourcing Solutions
Terasen Gas
The HON Company
The Schwan Food Company
Themis
Tolko
Toronto Hydro
Toronto Star
Trail Appliances
Transalta
Triple-S Salud, Inc.
U.S. Bank (Testimonial)
Unisys
UPMC Health Plan
UPS
Utah Power
Utilicorp
Vancity Savings Credit Union
Videotron
Virgin Mobile
VSP Vision Care: (Testimonial)
    Altair
    Eyefinity
    Marchon
    Vision Services
    VSP Labs
Wellmark:
    Blue Cross and Blue Shield of Iowa
    Blue Cross and Blue Shield of South Dakota
Wellpoint:
    Anthem Blue Cross and Blue Shield (Colorado)
    Anthem Blue Cross and Blue Shield (Nevada)
    Anthem Blue Cross and Blue Shield (Virginia)
    Blue Cross and Blue Shield of Georgia
    Empire Blue Cross and Blue Shield (New York)
WestJet
Whirlpool
Workers Compensation Board
Xplornet
ZIONS Bank


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